View Resolution

Retrieve and view the resolution in a request

URL
https://sdpondemand.manageengine.com/api/json/request/REQUEST_ID/resolution

Method
HTTP POST

API description
Retrieves and displays the resolution in a request in the ServiceDesk Plus On-Demand application

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is GET_RESOLUTION)

Sample Request:

curl -d 
"scope=sdpodapi&authtoken=244c93bbd236cba1f03ea4af747e2b3a
&OPERATION_NAME=GET_RESOLUTION" 
https://sdpondemand.manageengine.com/api/json/request/10/resolution

Sample Response:

{
   "operation": {
      "name": "GET_RESOLUTION",
      "result": {
         "status": "Success",
         "message": "Resolution got successfully"
      },
      "Details": {
         "RESOLUTION": "edited resolution",
         "LAST UPDATEDTIME": "1320665333706",
         "RESOLVER": "Chris Cullen"
      }
   }
}